Roku
Install to your Roku account here, or from your TV, search the Streaming Channels store for “Curia” and install the app.Select “Link this TV” and follow the on-screen instructions.
FireTV
Deliver to your FireTV device here,or from your TV, search the App Store for “Curia” and install the app.Select “Link this TV” and follow the on-screen instructions.
Apple TV (2015 or newer)
From your TV, search the App Store for “Curia” and install the app.Select “Link this TV” and follow the on-screen instructions.
Older Apple TV (via AirPlay)
Begin watching in the Safari browser on your iPhone, iPad or Mac. Then click the AirPlay icon that appears in the video player controls.
Chromecast:
Begin watching in the Chrome browser on your computer. Click the “ View” tab in your Chrome browser, then select “Cast” icon that appears. Follow the on-screen instructions to continue.
Android TV:
Deliver to your Android TV device here,or from your TV, search the Google PlayStore for “Curia” and install the app.Select “Link this TV” and follow the on-screen instructions.
HDMI cable direct to TV:
Double check that your computer screen resolution matches your TV. You may need to try a different browser if it doesn’t work at first.
ON A PHONE OR COMPUTER
You don’t need an app to watch Curia films on your phone or computer. Just use a popular web browser like Chrome or Safari and click the play button.
REGION
Our films are available only in the U.S. at this time.
TROUBLESHOOTING
The video player isn’t working:-Clear cache/cookies from your web browser by going to your browser’s history settings-It could be an issue related to DRM and HDCP (see below for more information)-Contact us with any issues—we’ll be happy to help! Support@curia.tv
DRM AND HDCP
The owners of certain content might require that it has protection against unauthorized use or copying. The technologies used for this type of protection areDigital Rights Management (DRM)andHigh-Bandwidth Digital Content Protection (HDCP). Depending onthe protections required, some content will have just have DRM, and some will have DRM and HDCP.
While we aim to provide the best experiences for all users, these technologies can limit who can watch certain content on certain devices. If you’re having issues that may be related to DRM and HDCP,pleasecontact usat Support@curia.tv so we can help assist you directly. Read on for more general information and troubleshooting steps.
DRM
Our DRM players use a combination of the following technologies in our apps and experiences:
Google Widevine L3 + HDCP v 1 on Android, Android TV devices (including Fire TV), and Chrome browsers
Google Widevine L1+ HDCP v2.2 is used on Roku, Android and Android TV as well for devices that support it.
Microsoft PlayReady on Microsoft Edge browser
When you download an app for your subscription, whether it’s for Android, iOS, Android TV, tvOS, Roku, or Fire TV, it’s most likely going to be compatible with DRM. The current versions of all major browsers, including Chrome, Microsoft Edge, Safari, and Firefox should also be supported. However, DRM support is different from device to device, and across versions and operating systems. Given the wide range of devices out there, we’re unable to provide a definitive list of compatibility.
What are known incompatibilities?
DRM-protected content will not work on the following:
Desktop browsers: Chrome 74 and older and Firefox 57 and older
Chromebooks
Amazon Fire TV Gen 1. However, newer models may still encounter HDCP incompatibility issues (more below)
Linux systems
Mirroring or viewing via an HDMI cable from one device to another.
An alternate option would be to use Airplay.
If you’d like to double-check your system’s compatibility, you can look into your device’s support for the DRM standards above. Many device manufacturers publish these specifications for their devices along with relevant help documentation.
But why can I watch content on other sites and apps?
Many sitesand apps have different content protection requirements and implement DRM solutions in a variety of different ways. Because of this, it’s likely that behaviors will be different across our content and theirs. However, if you’re using a supported browser or a dedicated app, and still having trouble, it might be due to HDCP protection.
HDCP
This technology is specific to protecting content as it travels across connections from a computer or streaming device to a TV or monitor. Older TVs, VGA cables, and someolder DVI or HDMI cables are more likely to lack support for HDCP (or, if HDCP is supported, it’sonly in a limited capacity).
“This video can’t be played” or “This device does not support secure video playback”
If you’re getting one of these errors, it’s because something in your setup is not HDCP-compatible. In some cases, it may just be an out-of-date video driver or a loose cable connection making it seem like your setup to appear as if it isn’t HDCP compliant, so be sure to check your drivers, connections, and cables first (as applicable).
If you still get errors, try the playing a video after each of the steps below:
Close and re-launch the app or page.
Sign out and back into the app or page.
If applicable, reverse the ends of your HDMI cable or try a different cable.Remove any splitters or receivers that may be plugged in between your device and the TV/monitor.
Try watching directly from the web on your laptop or mobile device.
What if I’m getting that error and I’m not using a TV or Monitor?
Troubleshooting can get tricky with HDCP, as the issue can stem from anything in your cables, TV, drivers, operating system, and even the ports on your devices. For instance, while it is generally supported on Chrome browsers, your operating system or hardware might be incompatible. If you’re still unable to access your videos, we recommend updating your operating system (if possible), updating your browser, disabling any add-ons such as ad blockers, or trying different browsers entirely.